The People Awards
Most Outstanding Customer Service Award
Sponsored by Welcome to Excellence
For frontline individuals, dealing directly with the public, who possess outstanding communication skills, and constantly exceed the expectations of customers and colleagues.
The winner is:-
Finalists:-
Victoria Page, Murthwaite Green Trekking Centre, Millom
Marc Saunders, The Famous Wild Boar, Windermere
The winner of this award will represent
Unsung Hero
Sponsored by Armstrong Watson
For behind the scenes staff, normally unseen by the public (gardeners to accounts staff, housekeepers to porters) whose contribution is outstanding and ensures the smooth running of their organisation.
The winner is:-
Alan Denwood, Aquarium of the Lakes, Newby Bridge
Finalists:-
Laura Johnson, Low Nest Farm B&B, Keswick
Jennifer Lewin, The World Owl Trust
Sponsorship by Carrier Direct Marketing
For supervisors or managers within any sector of the tourism industry who are under 30 years of age on 13th May 2008 and are a positive role model to other up and coming managers.
The winner is:-
Joe Snape, Castle Green Hotel, Kendal
Finalists:-
Jenny Linley, Dale Lodge Hotel & Tweedies Bar, Grasmere
Emma Nelson-Slack, Wild Rose Park, Appleby-in-Westmorland
Most Valuable Volunteer
Sponsored by MLA North West
For any individual who freely gives of their time, advice and/or expertise within any sector of the tourism industry or who has contributed to the success of any particular business, project or event, working largely for the benefit of others.
The winner is:-
Finalists:-
Lyn Baker, Rosehill Theatre, Whitehaven
Tom Bradshaw, Lakeside Railway Society, Grange-over-Sands
Best New Entrant to the Industry
Sponsored by Eden District Council
For any individual who has entered the industry at any level during the last two years, from school leaver up to owner/operator or manager, who demonstrates the ability to adapt, progress, achieve and succeed within the industry.
The winner is:-
Finalists:-
Emma Mounsey, McMenamins, Maryport
Philip & Mary Burton, 1 Park Road, Windermere
Tourism Team of the Year
Sponsored by
For teams of any size, from small departments to entire businesses, whose combined skills and unique approach to working together has made an outstanding contribution to success.
The winner is:-
The Cumberland Pencil Museum, Keswick
Finalists:-
The Management Team, South Lakes Wild Animal Park, Dalton-in-Furness
Ambleside TIC team, The Hub of Ambleside