Cumbria Tourism Awards 2013
The winners of the 11th Cumbria Tourism Awards were revealed at a glittering ceremony held at Rheged, near Penrith.
See full list of winners and sponsors here
The Cumbria Tourism Awards celebrate the best of Cumbria has to offer and are now in their 11th year. Cumbria's tourism businesses and the talented individuals behind them, drive a economy worth over £2 billion. Their achievements, hard word and dedication are worthy of recognition.
Cumbria offers ever increasing levels of quality and service to our 40 million annual visitors and the Cumbria Tourism Awards recognise those businesses offering excellence and innovation in their product, service, welcome, marketing and sustainable practices.
Winner from the Cumbria Tourism Awards will go on to represent the county at the VisitEngland Awards for Excellence in 2014. Cumbria has seen a great deal of success at this level in recent years, resulting in fantastic media promotion for the winning businesses and Cumbria - the Lake District as a quality visitor destination.
The success of the Cumbria Tourism Awards, now in their 11th year, is due to the support of our sponsors. The competition and event is financed through the generosity of our sponsors and ticket sales. It is thanks to you that we can celebrate Cumbria’s achievements in tourism and go on to compete successfully in the national tourism awards.
About the Award Categories
There is an award category to suit everyone across Cumbria's vast and diverse range of tourism businesses. Winning businesses have to demonstrate excellence and innovation throughout their business, including their product, welcome, service, marketing and sustainable practices. The Sheila Hensman Award recognises the outstanding contribution to customer service offered by an individual employee or business owner.
Host of the 2013 Cumbria Tourism Awards
Jon Gaunt, award-winning talk radio presenter and national newspaper columnist, was the host for the evening
Winners were presented with an engraved award handcrafted by Penni Simpson of Fusion Glass Art
And the winner is.....
Nearly 300 guests at the awards ceremony gathered in the Rheged Theatre to discover the 2013 winners
The 2013 Cumbria Tourism Award Winners!
Thirteen category winners and highly commended businesses gather for their group photo - well done everyone!
Why Enter the Cumbria Tourism Awards?
- Get the recognition you deserve and tell your industry peers, potential visitors and the media all about your business.
- Increase your business levels using the beneficial PR generated by winning an award.
- Develop your business and identify areas of improvement, as well as excellence, through the process of completing an award entry.
- Reward those individuals who have helped you achieve success.
- All finalists are invited to attend our glittering awards finale.
- Finalists in many of the categories receive a mystery shopper visit and report of their experience, to help you further improve.
- Winners can display the Cumbria Tourism Awards logo on their website and in print.
- Winners can also receive prominence on www.golakes.co.uk
What do you win?
Winning businesses, and the individual winner of the Sheila Hensman award, will be presented with an engraved handcrafted glass award and certificate at the awards finale.
All the winners will then go forward to represent Cumbria at the VisitEngland Awards for Excellence in 2014. (The Retail Business Award and Sheila Hensman Award for Outstanding Customer Service are only run at a Cumbria level.)
“We were thrilled to win the Taste Cumbria Award in 2012. Awards like this not only demonstrate the quality of our hotel, but they are also a great boost for our staff - a real pat on the back for a job well done - and our regular guests love to see us getting the recognition that they feel we deserve. Fingers crossed for the next round!”
Angela Hyde, Overwater Hall, Ireby
Taste Cumbria Award 2012
“The Cumbria Tourism Awards have been essential in raising the profile of the Park and the whole procedure of maintaining the very highest of standards for our customers. Quality is at the heart of our customer focus.”
Jim Walker, Lake District Estates – Woodclose Park, Kirkby Lonsdale
Holiday Park of the Year 2012