Guestlink Training - Learning resources
Please see our 5 minute video tutorials on how to use the Guestlink system or download the accompanying PDF help guides below :
Welcome to Guestlink - Introductory help guide to the system (PDF)
How to login to Guestlink and an overview of the 'My Summary' page (video) - http://screenr.com/9ck
Serviced: Using the availability page in Guestlink to update your rooms and last minute prices (video) - http://screenr.com/OFk
Self Caterers: Updating availability in Guestlink (video) - http://screenr.com/uFk
Using Guestlink to update your database details, change room/unit descriptions and facilities (video) - http://screenr.com/1Fk
How to add, edit and delete your terms and conditions in Guestlink (video) - http://screenr.com/dQZ
This video tutorial will instruct you how to add, edit and delete your terms and conditions in Guestlink. The terms and conditions will allow you to display your terms and conditions on websites where you accept online booking (such as Golakes). Having your own terms and conditions visible at the point of booking will allow you to make the visitors agree to your terms as they make a booking to your property.
How to handle online bookings through Guestlink (video) - http://screenr.com/d3Z
This video tutorial will instruct you how to handle your first booking. From altering how the system notifies you, via email or fax to accessing the guest's card details (if required). The video also goes into detail on how and why to update the booking status of requests made to your accommodation.
Self Caterers - Using Festival Breaks in Guestlink (video) - http://screenr.com/DQZ
This video tutorial will allow you to show special breaks which do not always comply with your usual weekly changeover day. On occasion you may wish to start your Christmas or new year week on a different day of the week. This tutorial will allow you to use Festival Breaks to display the prices and availability of your units to the visitor correctly.
Self Caterers - How to update seasons and short breaks (video) - http://screenr.com/LoZ
This video tutorial explains how to add seasonal pricing to your existing pricing and how to add short breaks to allow visitors to book part-weeks.
Serviced - How to update your price plans in Guestlink using 'add season' and the Pricing Wizard (video) - http://screenr.com/zQZ
This video tutorial explains how to add your seasonal pricing and use the Pricing Wizard to alter specific days of the week to show different prices.
