Cumbria Tourism is leading the congratulations for two of the county’s top tourism businesses, who have both scooped special honours at VisitEngland’s Awards for Excellence.

The Quiet Site, Ullswater, took a silver award in the Ethical, Responsible and Sustainable Tourism category, while Haven Cottage in Ambleside was awarded bronze in the B&B and Guest House of the Year.

Both were previous award winners at the Cumbria Tourism Awards 2019 and made it through to represent the county nationally at last night’s virtual awards ceremony, hosted by TV personality Julia Bradbury.

The VisitEngland Awards for Excellence, now in its thirty-first year, celebrate and champion innovation, quality and best practice across the industry.

Managing Director of Cumbria Tourism, Gill Haigh, says, “It has been – and continues to be – a challenging time for our tourism and hospitality industry, so it is fantastic to share some good news. We had a fantastic array of winners from last year’s Cumbria Tourism Awards and it is great to see two of them so prominently recognised in the national scheme.

 More than 65,500 jobs in Cumbria depend on our £3.1billion visitor economy and these awards are recognition of the hard work, commitment and innovation that goes into making tourism businesses genuinely world-class. We are all immensely proud of both the Quiet Site and Haven Cottage who have done a fabulous job of flying the flag for Cumbria on the national stage!”

Chris Hodgson from Haven Cottage, Ambleside said  “It’s not an over-exaggeration to say we were absolutely delighted to win both the Cumbria Tourism B&B and Guest House of the Year Award in 2019, and then to go on and represent Cumbria in the VisitEngland 2020 national finals. To win the Bronze Award for the whole country is a huge accolade that we honestly never expected.

 “As everybody knows, this year has been a really tough year for tourism, but like many others we have strived to give customers the best possible service and to help them enjoy their stay in the Lake District as much as they can. We are lucky to live and work here and want to showcase the area in a great way to our visitors. Receiving these awards gives us confidence that we must be doing something right and means we can plan for the future with more confidence.”

Daniel Holder from The Quiet Site, Ullswater, says, “This was the first year we have made it through to represent Cumbria in the national finals. The whole team gathered with a delicious curry last night to watch the virtual ceremony and were delighted that we were runner up. We have made good friends with the other two finalists and ideas have already been shared!”

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