Firmly established as one of the Lake District’s most popular visitor attractions, The Lakes Aquarium is home to a diverse range of creatures – from catfish and otters, to harvest mice and ducks!

On site we have two busy catering and retail outlets, as well as an ice cream kiosk.

Commercial Manager

The Lakes Aquarium is seeking an enthusiastic and pro-active Commercial Manager to join our team on a permanent, full time basis.

Leading a small/medium team of supervisors and seasonal staff, the Commercial Manager is responsible for the development, operation and maintenance of all catering, retail and activities outlets, providing the highest standards of service to our customers. This includes ensuring any food safety regulations and government safety inspections are adhered to and fulfilled, as well as identifying any business opportunities in all secondary spend areas.

The role also includes being part of the duty management team, being responsible for the smooth operations of the whole site on a day to day basis, including attending any emergencies, first aid incidents and responding to customer queries.

The ideal candidate will have several years’ experience of working in a catering and retail background, with experience of staff supervision/management. A proven track record of an organised, structured approach to work is a must, with a can-do outlook. Relevant food safety qualifications and are an advantage.

More information including salary and job description available upon request.

Deadline for applications: Friday 15th September 2019

 

Retail Supervisor – Lakes Aquarium, Cumbria

The Lakes Aquarium is seeking an enthusiastic and pro-active Retail Supervisor to join our team on a permanent, full time basis.

Assisting the Commercial Manager, the Retail Supervisor is responsible for ensuring that a high quality, courteous, efficient and helpful service and offer are provided to our customers by all seasonal staff.

The Retail Supervisor will assist with managing the day-to-day operation of the retail department, by ensuring retail outlets are kept fully stocked and presentable, with necessary orders placed, deliveries received, recorded on stock systems and products priced accordingly.

They will help to Develop the commercial success of the retail department by implementing improvements to range, merchandising, presentation, stock control and value for money.

The role also includes being part of the duty management team, being responsible for the smooth operations of the whole site on a day to day basis, including attending any emergencies, first aid incidents and responding to customer queries.

The ideal candidate will have several years’ experience of working in a retail background, with experience of staff supervision. A proven track record of an organised, structured approach to work is a must, with a can-do outlook. Experience of using stock management systems would be an advantage.

This role is full time, wage rate £9 per hour. More information including job description available upon request.

Deadline for applications: Friday 15th September 2019

 

To apply to either position please send a CV and covering letter, outlining relevant experience, to:

Fiona Shand (Operations Manager)
Fiona.shand@lakesaquairum.co.uk

Lakes Aquarium
Lakeside
Newby Bridge
Cumbria
LA12 8AS
Tel. 015395 30153 Ext. 201
www.lakesaquarium.co.uk

For further information

Contact Reception on
01539 822222 or info@cumbriatourism.org