The Government has told all of us to stay alert and to continue to reduce our day-to-day contact with other people, in order to control the virus and to help save lives.

Cumbria’s health services are only resourced for the resident population which is around half a million with a large proportion of elderly people. We all have a responsibility – visitors, tourism businesses and residents – to follow official advice and help save lives.

These are dreadful times for our industry, but we are here to support our member businesses by answering key questions and signposting you to the latest official guidance.

As well as advising businesses, we are using this evidence to inform and lobby Government. Not only is Cumbria Tourism representing the visitor economy on the county’s Resilience Forum, but we are having daily discussions with senior government and public health officials, as well as national bodies such as the Tourism Alliance. We continue to raise the issues you are highlighting to help inform high-level decision-making.

This is a very fast-moving situation, but we will continue updating this website, along with our social media channels (FacebookTwitterLinkedIn). The government has also launched a Coronavirus Information Service through WhatsApp to help share updates on the situation.

The Cumbria Tourism are here to support you and we are responding to individual emails from member businesses as quickly as possible.

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Recent Updates

Currently it is mandatory for members of the public to wear face coverings in shops, supermarkets, indoor shopping centres, indoor transport hubs and when using public transport. From the 8th August this will be expanded to include additional indoor settings, including:

  • cinemas
  • theatres
  • bingo halls
  • concert halls
  • museums, galleries, aquariums, indoor zoos or visitor farms, or other indoor tourist, heritage or cultural sites
  • nail, beauty, hair salons and barbers – other than where necessary to remove for treatments
  • massage parlours
  • public areas in hotels and hostels
  • places of worship
  • indoor entertainment venues (amusement arcades, funfairs, adventure activities such as laser quest, go-karting, escape rooms, heritage sites)

We are seeking further clarification on the exact definitions of public areas and will update this guidance as soon as we are able.

What is the novel coronavirus, COVID-19?

You can check the NHS website for answers to a list of commonly asked questions about the virus and its symptoms

The Government is also providing regular online updates on the current situation in the UK, as well as guidance on travellers from the most affected areas internationally.

You can also access the Government’s full coronavirus action plan.

Please note that as more information emerges, official recommendations may change and it is advisable to keep monitoring the latest updates. You can sign up to receive government updates HERE.

You can help spread messages from Public Health England by downloading and displaying poster resources.


For further information

Contact Reception on
01539 822222 or