New National Restrictions from 5th November 2020

From Thursday 5 November until Wednesday 2 December, you must:

  • Stay at home, except for specific purposes.
  • Avoid meeting people you do not live with, except for specific purposes.
  • Close certain businesses and venues, including:
    • Non-essential retail
    • Hospitality venues such as cafes, restaurant, pubs, bars and social clubs
      • With the exception of providing food and drink for takeaway (before 10pm), click and collect, drive-through or delivery
    • Accommodation such as hotels, hostels, guest houses and campsites
      • Except for specific circumstances such as for those permitted to travel for work (register your business HERE).
    • Leisure and sport facilties including leisure centres, gyms, swimming pools, golf course and climbing walls
    • Entertainment venues such as theatres, concert halls, cinemas, museums and zoos.
      • Indoor attractions at botanical gardens, heritage homes and landmarks must also close, though outdoor grounds of these premises can stay open

View the full list HERE


Venues required by law to record contact details

Venues in hospitality, the tourism and leisure industry, close contact services and local authority facilities must:

  • ask at least one member of every party of customers or visitors (up to 6 people) to provide their name and contact details
  • keep a record of all staff working on their premises and shift times on a given day and their contact details
  • keep these records of customers, visitors and staff for 21 days and provide data to NHS Test and Trace if requested
  • display an official NHS QR code poster ((available to download HERE) so that customers and visitors can ‘check in’ using this option as an alternative to providing their contact details
  • adhere to General Data Protection Regulations

Hospitality venues must also refuse entry to those who refuse to participate.

In England, you do not have to request details from people who check in with the official NHS QR poster, and venues should not ask them to do both. Venues must not make the specific use of the NHS QR code a precondition of entry (as the individual has the right to choose to provide their contact details if they prefer). Should someone choose to check in with the official NHS QR poster, a venue should check their phone screen to ensure they have successfully checked in.

A full list of organisations to which these rules apply, and further information, can be found HERE

‘Rule of Six’ 

Venues following COVID-19 secure guidelines (such as restaurants, pubs and shops) can continue to host more than six people in total from medium risk areas, but no-one should visit in a group of greater than six – unless those people all live together or are in the same support bubble. The group of six can be made up of six individuals rather than limiting to two households.

The guidance provides more detail on the exemptions, where groups can be larger than six people, which include:

  • Where everyone lives together OR is in the same support bubble
  • Wedding and civil partnership ceremonies and receptions, where up to 30 people will be able to attend
  • Organised indoor and outdoor sports, physical activity and exercise classes (see the list of recreational team sportsoutdoor sport and exercise allowed under the gyms and leisure centre guidance)
  • For education and training
  • Youth groups or activities.

It is against the law for gatherings of more than 30 people to take place in private homes, however businesses and venues following COVID-19 Secure guidelines can still host larger groups.

You will see here that the Government has updated its Visitor Economy guidance and left in the ability to hold meetings with 30 individuals, as well as indoor and outdoor events of more than 30 people (section 2.1)

There is also a FAQ document which the Government has created to go alongside the guidance, which goes into further detail about taking holidays and visiting outdoor and indoor attractions.

Face Coverings

The official guidance on wearing face coverings states that, ‘You are strongly encouraged to wear a face covering in enclosed public spaces where social distancing may be difficult and where you come into contact with people you do not normally meet’.

Please note – a face covering is defined as “something which safely covers the nose and mouth” and at present we understand this NOT to include visors.

This includes:

  • public transport (aeroplanes, trains, trams and buses)
  • taxis and private hire vehicles (PHVs)
  • transport hubs (airports, rail and tram stations and terminals, maritime ports and terminals, bus and coach stations and terminals)
  • shops and supermarkets (places which offer goods or services for retail sale or hire)
  • shopping centres (malls and indoor markets)
  • premises providing hospitality (bars, pubs, restaurants, cafes), except when seated at a table to eat or drink (see exemptions)
  • theatres
  • premises providing personal care and beauty treatments (hair salons, barbers, nail salons, massage centres, tattoo and piercing parlours)
  • visitor attractions and entertainment venues (museums, galleries, cinemas, theatres, concert halls, cultural and heritage sites, aquariums, indoor zoos and visitor farms, bingo halls, amusement arcades, adventure activity centres, indoor sports stadiums, funfairs, theme parks, casinos, skating rinks, bowling alleys, indoor play areas including soft-play areas)
  • exhibition halls and conference centres
  • public areas in hotels and hostels

It is stipulated that “you can remove your face covering in order to eat and drink if reasonably necessary” but this should be in an area that is specifically for the purposes of eating and drinking.

Face coverings must also be work by retail, leisure and hospitality staff working in areas that are open to the public and where they’re likely to come into contact with a member of the public.


Please Note

We aim to keep the information on this website as up to date as possible. However this is a fast-changing situation and businesses should always follow the advice as detailed on the official Government website.

For further information

Contact Reception on
01539 822222 or